The Art of Service The ITIL R V3 Factsheet Benchmark Guide (Record no. 23440)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00455nam a22000857a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NUST |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170613100845.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131003b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | Available |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Language of cataloging | DLC |
| Transcribing agency | RCMS |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 FAC |
| 245 ## - TITLE STATEMENT | |
| Title | The Art of Service The ITIL R V3 Factsheet Benchmark Guide |
| Statement of responsibility, etc. | The Art of Service |
| Remainder of title | An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 And ITIL Foundation Certification For It Service Management |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd,ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | London |
| Name of publisher, distributor, etc. | The Art of Service |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 133,p: |
| Other physical details | ill: |
| Dimensions | 25,cm. |
| 538 ## - SYSTEM DETAILS NOTE | |
| Display text | Shelf No 1 Row No 4 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Benchmarking Guide |
| 9 (RLIN) | 2475 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Table of Content Only |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| School of Interdisciplinary Engineering and Sciences (SINES) | School of Interdisciplinary Engineering and Sciences (SINES) | General Stacks | 10/03/2013 | 658.562 FAC | RCMS002574 | 10/03/2013 | 10/03/2013 | Book |