Total quality management : (Record no. 342740)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01605 a2200229 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8175140127 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788175140127 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| -- | 165 |
| -- | 165 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ross, J.E. |
| 245 10 - TITLE STATEMENT | |
| Title | Total quality management : |
| Remainder of title | text, cases and readings / |
| Statement of responsibility, etc. | J.E. Ross. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | [S.l.] : |
| Name of publisher, distributor, etc. | Vanity Books International, |
| Date of publication, distribution, etc. | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 479 p. |
| 500 ## - GENERAL NOTE | |
| General note | Hardcover. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | European companies now have the opportunity to learn the secrets of those US companies who have implemented successful TQM programmes. This textbook teaches the key principles of TQM using the major categories of the Malcolm Baldridge Award Criteria. Divided into two interrelated parts, the first part of the book comprises chapters covering the seven key principles of TQM, each containing: an overview and introduction to the principles covered; readings related to each principle and selected to illustrate state-of-the-art TQM teachings; case studies which illustrate principles and techniques; and exercises which correspond to an extended cohesion case presented in the second part of the book. Part 2 is an extensive case study divided into seven sections that directly relate to the seven principles. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business & Management. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management & management techniques. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business & Economics / Management Science. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management Techniques. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon.com |
| Uniform Resource Identifier | <a href="http://www.amazon.com/exec/obidos/ASIN/8175140127/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/8175140127/chopaconline-20</a> |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon customer reviews |
| Uniform Resource Identifier | <a href="http://www.chopac.org/cgi-bin/tools/azrev.pl?q=8175140127">http://www.chopac.org/cgi-bin/tools/azrev.pl?q=8175140127</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Institution code [OBSOLETE] | NBS |
| Koha item type | Book |
| Call number prefix | 658.562 ENC |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 ENC | NBS581-A | 03/15/2022 | 08/28/2013 | Reference | |||||
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 ENC | NBS581-B | 08/28/2013 | 08/28/2013 | Reference | |||||
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 ENC | NBS581-C | 08/28/2013 | 08/28/2013 | Reference | |||||
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 ENC | NBS581-D | 08/28/2013 | 08/28/2013 | Reference | |||||
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 ENC | NBS581-E | 08/28/2013 | 08/28/2013 | Reference | |||||
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 ENC | NBS581-F | 08/28/2013 | 08/28/2013 | Reference | |||||
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 ENC | NBS581-G | 08/28/2013 | 08/28/2013 | Reference |