Focused quality : (Record no. 343329)

000 -LEADER
fixed length control field 02058 a2200205 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1884015182
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781884015182
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.562
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
-- 781
-- 781
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Murphy, Paul.
245 10 - TITLE STATEMENT
Title Focused quality :
Remainder of title managing for results /
Statement of responsibility, etc. Paul Murphy.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [S.l.] :
Name of publisher, distributor, etc. CRC Press,
Date of publication, distribution, etc. 1994.
300 ## - PHYSICAL DESCRIPTION
Extent 208 p. ;
Dimensions 23 cm.
500 ## - GENERAL NOTE
General note Hardcover.
520 ## - SUMMARY, ETC.
Summary, etc. Focused Quality: Managing for Results is a book about using quality improvement as a means to enhance bottom line results. Written for managers in industry, services, healthcare and government, this important new book provides a focused approach on how to target critical improvement initiatives and insure their success.Prepare - Plan - Deploy - Transition are the steps in the improvement process that are covered in detail. Included are examples of how organizations have successfully accomplished each step. Practical lessons on how to and how not to implement quality and process improvement initiatives are given.Process assessment is crucial to identifying the importance of a process and defining the scope of what is involved in order to improve it. Before deciding to refine, redesign or reengineer an assessment is needed. Focused Quality: Managing for Results not only shows you how to do an assessment but also how to apply the results to improve the bottom line.Application is emphasized throughout the book with the focus on the managers role in leading the change effort. The authors have provided a set of questions that management should answer to determine if their organization is ready to effectively implement the improvement process. Realizing that even the best plans can go astray there is also a diagnostic check sheet to pinpoint the causes of and solutions for process improvement failures.
856 40 - ELECTRONIC LOCATION AND ACCESS
Materials specified Amazon.com
Uniform Resource Identifier <a href="http://www.amazon.com/exec/obidos/ASIN/1884015182/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/1884015182/chopaconline-20</a>
856 40 - ELECTRONIC LOCATION AND ACCESS
Materials specified Amazon customer reviews
Uniform Resource Identifier <a href="http://www.chopac.org/cgi-bin/tools/azrev.pl?q=1884015182">http://www.chopac.org/cgi-bin/tools/azrev.pl?q=1884015182</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Institution code [OBSOLETE] NBS
Koha item type Book
Call number prefix 658.562 FOC
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Date last checked out Public note
        Central Library (CL) Central Library (CL) 08/28/2013   658.562 FOC NBS2761 08/28/2013 08/28/2013 Book    
  Write Off     Central Library (CL) Central Library (CL) 08/28/2013 1 658.562 FOC NBS2762 07/02/2015 08/28/2013 Book 07/02/2015 No:67/2004/NIMS, Dated:23 August 2004
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