Handle with care : (Record no. 347436)

000 -LEADER
fixed length control field 01473 a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071400672 (paperback)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071400671 (paperback)
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.314
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
-- 5010
-- 5010
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Glanz, Barbara.
245 10 - TITLE STATEMENT
Title Handle with care :
Remainder of title motivating and retaining employees /
Statement of responsibility, etc. Barbara Glanz.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [S.l.] :
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. 2002.
300 ## - PHYSICAL DESCRIPTION
Extent 250 p. ;
Dimensions 20 cm.
520 ## - SUMMARY, ETC.
Summary, etc. A PAPERBACK ORIGINAL Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE model��Creative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm�� for understanding what employees really want from managers. The book is based on research with 1,200 employees at dozens of organizations and includes hundreds of practical ways managers can motivate employees to peak performance while creating an organizational culture that is supportive instead of cutthroat, enjoyable instead of intimidating, and profitable on every level.
856 40 - ELECTRONIC LOCATION AND ACCESS
Materials specified Amazon.com
Uniform Resource Identifier <a href="http://www.amazon.com/exec/obidos/ASIN/0071400672/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0071400672/chopaconline-20</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Institution code [OBSOLETE] NBS
Koha item type Book
Call number prefix 658.314 GLA
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Central Library (CL) Central Library (CL) 08/28/2013   658.314 GLA NBS5702 08/28/2013 08/28/2013 Book
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