Delivering knock your socks off service (E-BOOK) [Elektronisk resurs] Ron Zemke.

By: Zemke, RonContributor(s): ebrary, IncSeries: Performance research associatesPublisher: New York : London : AMACOM ; McGraw-Hill, 2003Edition: 3rd edDescription: 178 pSubject(s): Customer services | Marketing | E-BOOKGenre/Form: Electronic books.DDC classification: 658.812 Online resources: Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online
Contents:
Part One: The Fundamental Principles of Knock Your Socks Off Service (Page-1) Part Two: The How To's of Knock Your Socks Off Service (Page-47) Part Three: The Problem-Solving Side of Knock Your Socks Off Service (Page-115) Part Four: Knock Your Socks Off Service Fitness Taking Care of You (Page-159
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Item type Current location Home library Collection Call number URL Status Date due Barcode Item holds
Book Book Military College of Signals (MCS)
Military College of Signals (MCS)
NFIC 658.812 RON (Browse shelf) Link to resource Available MCSEB-1343
Total holds: 0

Part One: The Fundamental Principles of Knock Your Socks Off Service (Page-1) Part Two: The How To's of Knock Your Socks Off Service (Page-47) Part Three: The Problem-Solving Side of Knock Your Socks Off Service (Page-115) Part Four: Knock Your Socks Off Service Fitness Taking Care of You (Page-159

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