Smart Selling on the Phone and Online (E Book) [Elektronisk resurs] : Inside Sales That Gets Results.
Publisher: New York : AMACOM, 2009Description: 1 online resource (273 p.)ISBN: 9780814414668; 9780814414668Subject(s): Electronic commerce | Selling | Telephone sellingGenre/Form: Electronic books.DDC classification: 658.872 Online resources: Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online | Click here to access online| Item type | Current location | Home library | Collection | Call number | URL | Status | Date due | Barcode | Item holds |
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Military College of Signals (MCS) | Military College of Signals (MCS) | NFIC | 658.8 (Browse shelf) | Link to resource | Available | MCSEB-1705 |
Description based upon print version of record.
CONTENTS; FOREWORD; INTRODUCTION: But I've Only Got Four Minutes!; CHAPTER 1: TIME MANAGEMENT: Momentum Control; CHAPTER 2: INTRODUCING: Selling in Sound Bites; CHAPTER 3: NAVIGATING: Avoiding the No-Po's; CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time; CHAPTER 5: LISTENING: Letting Go of Assumptions; CHAPTER 6: LINKING: Selling to Power Buyers; CHAPTER 7: PRESENTING: It's Showtime!; CHAPTER 8: HANDLING OBJECTIONS: Bring Them On!; CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment; CHAPTER 10: PARTNERING: Conscious Collaboration; EPILOGUE; INDEX;
Ten indispensable skills for inside sales success.
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