Management and the control of quality with student cd-rom / James R. Evans.
Publisher: [S.l.] : South-Western College Pub, 2001Edition: 5th edDescription: 912 p. ; 27 cmISBN: 0324066805; 9780324066807Subject(s): Business/Economics | Social Sciences: Textbooks & Study Guides | Education | Production & quality control management | Business / Economics / Finance | Business & Economics | Management - General | Quality assurance | BUSINESS & ECONOMICS / Entrepreneurship | Business & Economics / Production & Operations Management | Business & Economics / Quality Control | Entrepreneurship | Quality Control | Total Quality ManagementDDC classification: 658.562 Online resources: Amazon.com | Amazon customer reviews Summary: The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.562 EVA (Browse shelf) | Available | NBS4652 | ||
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Central Library (CL) | Central Library (CL) | 658.562 EVA (Browse shelf) | Available | NBS4653 |
Hardcover.
The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.
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