The essence of tqm / John Bank.

By: Bank, JohnSeries: 2nd edition: Publisher: [S.l.] : Prentice Hall Trade, 2001Edition: 2nd edDescription: 280 p. ; 24 cmISBN: 0135731143; 9780135731147Subject(s): Business/Economics | Quality (Management) | Total Quality Management (Engineering) | Industrial quality control | Quality Assurance (QA) & Total Quality Management (TQM) | Business & Economics | Total Quality ManagementDDC classification: 658 Online resources: Amazon.com | Amazon customer reviews
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