Measure up! : yardsticks for continuous improvement / Richard Lynch.
Publisher: [S.l.] : Wiley, 1995Edition: 2nd edDescription: 272 p. ; 23 cmISBN: 1557867186; 9781557867186Subject(s): Business/Economics | Management Techniques | Productivity (Industrial Economics) | Business & Management | Industry & industrial studies | Organizational theory & behaviour | Business / Economics / Finance | Business & Economics | Human Resources & Personnel Management | Business logistics | Industrial productivity | Quality control | United States | Business & Economics / Human Resources & Personnel Management | Business & Economics / Management | Management - General | Competition, International | Industrial productivity - United StatesDDC classification: 658.5 Online resources: Amazon.com | Amazon customer reviews Summary: Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today. Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: Measure what is important to their customers. Motivate their organizations. Identify and eliminate waste of both time and resources.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.5 LYN (Browse shelf) | Available | NBS5100 |
Total holds: 0
Paperback.
Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today. Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: Measure what is important to their customers. Motivate their organizations. Identify and eliminate waste of both time and resources.
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