100 methods for total quality management / Professor Gopal K Kanji.
Publisher: [S.l.] : Sage Publications Ltd, 1996Edition: illustrated edition edDescription: 256 p. ; 24 cmISBN: 0803977476; 9780803977471DDC classification: 658.562 Online resources: Amazon.com | Amazon customer reviews Summary: From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. An introduction briefly outlines the basic principles of TQM. The bulk of the book then provides clear, concise outlines of the 100 methods, describing their purpose, application - `how to use' - and benefits, with examples. A classification of the methods is also provided, utilizing the broad schema's of: management methods, idea generation, data collection and analysis. 100 Methods for Total Quality Management is an invaluable resource for practitioners, academics and students working in the areas of TQM, management science, team-working and problem-solving in organizations, and general management process and decision-making.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.562 KAN (Browse shelf) | Available | NBS2949 | ||
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Central Library (CL) | Central Library (CL) | 658.562 KAN (Browse shelf) | Checked out to Syeda Salwa Ahmed (42201-3439290-8) | 02/08/2025 | NBS6897 |
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| 658.562 JUR Quality planning and analysis --1993 publication. / | 658.562 JUR Juran's quality control handbook / | 658.562 JUR Juran's quality handbook / | 658.562 KAN 100 methods for total quality management / | 658.562 KAN 100 methods for total quality management / | 658.562 KAN The ISO 9000 Answer Book | 658.562 KAN 100 Methods for Total Quality Management. |
Paperback.
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. An introduction briefly outlines the basic principles of TQM. The bulk of the book then provides clear, concise outlines of the 100 methods, describing their purpose, application - `how to use' - and benefits, with examples. A classification of the methods is also provided, utilizing the broad schema's of: management methods, idea generation, data collection and analysis. 100 Methods for Total Quality Management is an invaluable resource for practitioners, academics and students working in the areas of TQM, management science, team-working and problem-solving in organizations, and general management process and decision-making.
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