Making quality happen / R.M. McNealy.

By: McNealy, R.MPublisher: [S.l.] : Springer, 1996Edition: 1st edDescription: 208 p. ; 23 cmISBN: 041273530X; 9780412735301DDC classification: 658 Online resources: Amazon.com | Amazon customer reviews Summary: Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
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Item type Current location Home library Call number Status Notes Date due Barcode Item holds
Book Book Central Library (CL)
Central Library (CL)
658.562 MCN (Browse shelf) Write Off No:67/2004/NIMS, Dated:23 August 2004 NBS2999
Book Book Central Library (CL)
Central Library (CL)
658.562 MCN (Browse shelf) Available NBS3000
Total holds: 0

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Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

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