Total quality management / Arthur R. Tenner & Irving J. DeToro.
Publisher: [S.l.] : Addison Wesley, 1994Description: 206 p. ; 23 cmISBN: 0201633493; 9780201633498Online resources: Amazon.com | Amazon customer reviews Summary: Three steps to continuous improvement will prove to be a classicfor both service companies and the service side of management alike.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.562 TEN (Browse shelf) | Available | NBS523 |
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| 658.562 TAO Virtual leadership and the is0 9000 imperative / | 658.562 TAY Quality control systems / | 658.562 TEA Achieving quality performance : | 658.562 TEN Total quality management / | 658.562 THE 2001 The Six Qs of Quality | 658.562 TIN Comparing ISO 9000, Malcolm Baldrige and the SEI CMM for Software | 658.562 TIN Comparing iso 9000, malcolm baldrige, and the sei cmm for software : |
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Three steps to continuous improvement will prove to be a classicfor both service companies and the service side of management alike.
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