Selling by telephone : how to turn cold calling into hot profit / Chris De Winter.

By: Winter, Chris DeSeries: Business enterprise: Publisher: [S.l.] : Kogan Page Ltd, 1998Edition: 3rd edDescription: 160 pISBN: 0749426764; 9780749426767Online resources: Amazon.com | Amazon customer reviews Summary: This guide to a major area of marketing pinpoints the mistakes that alienate potential customers and highlights methods that bring successful results. Practical instruction is given on voice control, telesales scripts, personnel recruitment and training, and many other issues.
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Book Book Central Library (CL)
Central Library (CL)
658.81 DEW (Browse shelf) Available NBS1602
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Hardcover.

This guide to a major area of marketing pinpoints the mistakes that alienate potential customers and highlights methods that bring successful results. Practical instruction is given on voice control, telesales scripts, personnel recruitment and training, and many other issues.

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