Successful large account management : how to hold on to your most important customers - and keep them going strong - in today's marketplace / Robert B. Miller.
Publisher: [S.l.] : Grand Central Publishing, 1992Description: 218 p. ; 21 cmISBN: 0446393568; 9780446393560DDC classification: 658.81 Online resources: Amazon.com | Amazon customer reviews Summary: Most companies depend on a handful of crucial clients for at least half of their revenues. To improve these critical business relationships, this dynamic book explains Large Account Management Process (LAMP) techniques that will make sure readers keep their most important accounts.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.81 KIL (Browse shelf) | Available | NBS1326 |
Total holds: 0
Paperback.
Most companies depend on a handful of crucial clients for at least half of their revenues. To improve these critical business relationships, this dynamic book explains Large Account Management Process (LAMP) techniques that will make sure readers keep their most important accounts.
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