Marketing management / Peter R. Dickson.

By: Dickson, Peter RSeries: Dryden press series in marketing: Publisher: [S.l.] : South-Western College Pub, 1996Edition: 2nd edDescription: 852 p. ; 26 cmISBN: 0030177421; 9780030177422DDC classification: 658.8 Online resources: Amazon.com | Amazon customer reviews Summary: This edition presents marketing management concepts in a traditional format and includes many real-world examples, emphasizing topics such as international marketing, ethics, cross-functional teams and quality. Integrating competitive rationality throughout the text, the book also covers strengthening customer relations by outshining the competition in customer satisfaction, finding more efficient and less costly ways to deliver the same customer benefits and service, and improving general decision making implementation skills.
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Item type Current location Home library Call number Status Date due Barcode Item holds
Book Book Central Library (CL)
Central Library (CL)
658.8 DIC (Browse shelf) Available NBS285
Book Book Central Library (CL)
Central Library (CL)
658.8 DIC (Browse shelf) Available NBS282
Total holds: 0

Hardcover.

This edition presents marketing management concepts in a traditional format and includes many real-world examples, emphasizing topics such as international marketing, ethics, cross-functional teams and quality. Integrating competitive rationality throughout the text, the book also covers strengthening customer relations by outshining the competition in customer satisfaction, finding more efficient and less costly ways to deliver the same customer benefits and service, and improving general decision making implementation skills.

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