Ready-made activities for successful account management / Patrick Forsyth.
Publisher: [S.l.] : Financial Times Prentice Hall, 1994Description: 192 pISBN: 027361178X; 9780273611783Online resources: Amazon.com | Amazon customer reviews Summary: This is a guide to how to develop a staff's account management skills without having access to organized group training. It covers: the account management process; managing the account mix; finding new customers; analyzing accounts and deciding accounts strategies; and planning on-going contact.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 657 FOR (Browse shelf) | Available | NBS4861 |
Total holds: 0
Paperback.
This is a guide to how to develop a staff's account management skills without having access to organized group training. It covers: the account management process; managing the account mix; finding new customers; analyzing accounts and deciding accounts strategies; and planning on-going contact.
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