Managing difficult people : a survival guide for handling any employee / Marilyn Pincus.
Publisher: [S.l.] : Adams Media, 2004Edition: 2nd edDescription: 224 p. ; 19 cmISBN: 1593371861; 9781593371869DDC classification: 658.3045 Online resources: Amazon.com | Amazon customer reviews Summary: As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff members. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as: The Bully The Complainer or Whiner The Procrastinator The Know-It-All The Silent Type The Social Butterfly The "No People Skills" Person The Rookie The Overly Sensitive Person The Manipulator It's time to take charge of all the difficult situations that come your way. Follow these positive, proactive guidelines for targeting telltale behaviors, and put an end to office strife once and for all!| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.3045 PIN (Browse shelf) | Available | NBS6878 |
Browsing Central Library (CL) shelves Close shelf browser
| 658.3044 RAE The clash of cultures : managers and professionals / | 658.3045 HBS When good people behave badly / | 658.3045 HBS When good people behave badly / | 658.3045 PIN Managing difficult people : | 658.310122 YOR Strategic human resource development / | 658.3102 RUE Supervision, key link to productivity / | 658.311 ART Recruiting,Interviewing,Selecting and Orienting New Employees. |
Paperback.
As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff members. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as: The Bully The Complainer or Whiner The Procrastinator The Know-It-All The Silent Type The Social Butterfly The "No People Skills" Person The Rookie The Overly Sensitive Person The Manipulator It's time to take charge of all the difficult situations that come your way. Follow these positive, proactive guidelines for targeting telltale behaviors, and put an end to office strife once and for all!
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