Quality management : implementing the best ideas of the masters / M. Brocka, Bruce Brocka.

By: Brocka, MContributor(s): Brocka, BrucePublisher: [S.l.] : McGraw-Hill, 1992Edition: 1st edDescription: 408 p. ; 24 cmISBN: 1556235402 (hardcover); 9781556235405 (hardcover)DDC classification: 658.4 Online resources: Amazon.com Summary: This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.
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Item type Current location Home library Call number Status Date due Barcode Item holds
Book Book Central Library (CL)
Central Library (CL)
658.4 BRO (Browse shelf) Available NBSD-562
Book Book Central Library (CL)
Central Library (CL)
658.4 BRO (Browse shelf) Available NBSD-543
Total holds: 0

This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.

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