Quality on trial : bringing bottom-line accountability to the quality effort / Roger J. Howe, Dee Gaeddert, Maynard A. Howe.
Publisher: [S.l.] : McGraw-Hill, 1995Edition: 2nd edDescription: 163 p. ; 26 cmISBN: 0070305838 (hardcover); 9780070305830 (hardcover)DDC classification: 658.4 Online resources: Amazon.com Summary: In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off--and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to financial and operational performance. A must for businesses that, despite limited resources, are eager to join the quality bandwagon--and for all managers who must bridge the gap between long-range quality efforts and short-term fiscal results.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.4 HOW (Browse shelf) | Available | NBS3703 | ||
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Central Library (CL) | Central Library (CL) | 658.4 HOW (Browse shelf) | Checked out to Syeda Salwa Ahmed (42201-3439290-8) | 02/08/2025 | NBS2603 |
Total holds: 0
In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off--and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to financial and operational performance. A must for businesses that, despite limited resources, are eager to join the quality bandwagon--and for all managers who must bridge the gap between long-range quality efforts and short-term fiscal results.
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