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Benchmarking workbook : adapting the best practices for performance improvement / Gregory H. Watson.

By: Watson, Gregory HPublisher: [S.l.] : Productivity Press, 1992Edition: 1st edDescription: 176 p. ; 29 cmISBN: 1563270331 (textbook binding); 9781563270338 (textbook binding)DDC classification: 658.4 Online resources: Amazon.com Summary: Managers today need benchmarking to anticipate trends and maintain competitive advantage. This practical workbook shows you how to do your own benchmarking study. Watson's discussion includes a case study that takes you through each step of the benchmarking process, raises thought-provoking questions, and provides examples of how to use forms for a benchmarking study.

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Item type	Current location	Home library	Call number	Status	Date due	Barcode	Item holds
Book	Central Library (CL)	Central Library (CL)	658.4 WAT (Browse shelf)	Available		NBS2183

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Managers today need benchmarking to anticipate trends and maintain competitive advantage. This practical workbook shows you how to do your own benchmarking study. Watson's discussion includes a case study that takes you through each step of the benchmarking process, raises thought-provoking questions, and provides examples of how to use forms for a benchmarking study.

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