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Advanced facilitation strategies : tools & techniques to master difficult situations / Ingrid Bens.

By: Bens, Ingrid Material type: Text

TextPublisher: [San Francisco] : Jossey-Bass, 2005Description: xvii, 248 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.)ISBN: 9780787977306 (alk. paper); 0787977306 (alk. paper)Subject(s): Teams in the workplace | Group facilitationDDC classification: 658.4022 LOC classification: HD66 | .B4448 2005Online resources: Table of contents only | Contributor biographical information | Publisher description

Contents:

Advanced strategies overview -- The complexities of decision-making -- Conflict management strategies -- Consulting strategies for facilitators -- Essential processes for facilitators.

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Title notes ( 3 )
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Item type	Current location	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	Central Library (CL)	Central Library (CL)	NFIC	Book Cart	658.4022 BEN (Browse shelf)	1	Available		CL-D-34

Total holds: 0

Includes bibliographical references (p. 241-244).

Advanced strategies overview -- The complexities of decision-making -- Conflict management strategies -- Consulting strategies for facilitators -- Essential processes for facilitators.

System requirements for accompanying CD-ROM: PC with MS Office 98SE or later; Mac with Apple OS 8.6 or later.

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