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Customer service on the internet building relationships, increasing loyalty ans staying competitive

By: Sterne, Jim Material type: Text

TextPublisher: NEW YORK JOHN WILEY & SONS 2000Edition: 2NDDescription: XV351PISBN: 0-0471-38258-2Subject(s): CUSTEMER SERVICES-COMMUNICATION SYSTEMS, INTERNET MARKETING.WORLD WIDE WEB.INTERNET- (COMPUTER NETWORK)DDC classification: 658.120285 STE

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Item type	Current location	Home library	Shelving location	Call number	Status	Date due	Barcode	Item holds
Book	College of Electrical & Mechanical Engineering (CEME)	College of Electrical & Mechanical Engineering (CEME)	General Stacks	658.120285 STE (Browse shelf)	Available		CEME-38835

Total holds: 0

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Previous	658.11 KAP Patterns of entrepreneurship management	658.1141 BUT Busines planning, a guide to business start up	658.1141 TIM New venture creation, entrepreneurship for the 21st century	658.120285 STE Customer service on the internet building relationships, increasing loyalty ans staying competitive	658.13 PEA Strategic management formulation implementation and control	658.15 AGA Solved numerical problems in financial management	658.15 ANT Management control systems	Next

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