eCommerce : formulation of strategy Robert Plant.

By: Plant, Robert TPublisher: Upper Saddle River, NJ : Prentice Hall PTR, c2000Description: xxiv, 343 p. : illISBN: 0130198447Subject(s): Electronic commerce | Business planningDDC classification: 658.4012 Review: "In this book, global e-commerce expert Dr. Robert Plant cuts through the techno-babble to present the first balanced, integrated strategy for e-commerce leadership. Plant organizes every key driver of e-commerce success into a breakthrough Internet Strategy Effectiveness Scorecard that maps strategy to quantifiable metrics. Drawing on research at more than 40 top e-commerce organizations, he helps you optimize brand, technology, service, market, and development - and answer critical questions."--BK JACKET.
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Central Library (CL)
NFIC General Stacks 658.84 PLA (Browse shelf) Available SEECS002335
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"In this book, global e-commerce expert Dr. Robert Plant cuts through the techno-babble to present the first balanced, integrated strategy for e-commerce leadership. Plant organizes every key driver of e-commerce success into a breakthrough Internet Strategy Effectiveness Scorecard that maps strategy to quantifiable metrics. Drawing on research at more than 40 top e-commerce organizations, he helps you optimize brand, technology, service, market, and development - and answer critical questions."--BK JACKET.

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