Carpenter, Susan L.

Managing public disputes / Susan L. Carpenter, W. J. D. Kennedy. - 1st ed. - [S.l.] : Jossey-Bass, 1988. - 314 p. ; 24 cm. - Jossey-bass management series. . - Jossey-bass management series. .

Draws on the authors' extensive experience in mediating public disputes involving such issues as mining regulation, waste disposal, and airport expansion to provide managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution.

155542080X (hardcover) $45.00 9781555420802 (hardcover)


Conflict management
Problem solving

HD42

658.4 / CAR 1988