TY  - GEN
AU  - Johnson, Christine
AU  - Lonergan, Jack
TI  - Starting Business English
SN  - 1854972871
U1  - 428,JOH 
PY  - 1993///
CY  - London
PB  - BBC English
KW  - English language
N1  - Introduction to Yourself (Page-1), Using the Telephone (Page-2), Making Appointments (Page-3), Receiving Visitors (Page-4), Describing your Company’s Products (Page-5), Making Travels Arrangements (Page-6), Staying at a hotel (Page-7), Showing Visitors around (Page-8), Explaining How Something Works (Page-9), Rescheduling Plans and Arrangements (Page-10), Analysing your  competitors (Page-11), Business Letter and Presenting Information (Page-12), Traveling on Business (Page-13), Presenting a New Products (Page-14), Entertaining Visitor (Page-15), Complaining about (Page-16), Comparing Products and Prices (Page-17), Negotiating Price (Page-18), Negotiating Delivery (Page-19)
ER  -