TY  - GEN
AU  - Walters,Rob
TI  - Computer telephony integration
SN  - 0890069697 (alk. paper)
U1  - 621.385 
PY  - 1999///
CY  - Boston, MA
PB  - Artech House
KW  - Computer networks
KW  - Digital telephony systems
KW  - Automation
N1  - Integrating the Two Worlds (Page-1), The Computer and Telephony Environment (Page-51), Integration Technology (Page-107),Media Processing Technology (Page-147), Application Elements and Application Creation (Page-173).Applications and Case Studies (Page-237),The Market for CTI (Page-287),Computer Telephony Integration System Engineering (Page-323),Merging on AllFronts (Page-379)
ER  -