Shafi, Muhammad Alamzaib (MSCS-8)

Nexgen web enabled call center based on human interaction web model Muhammad Alamzaib Shafi - Rawalpindi MCS,NUST 2007 - xii,53 ,p.;

Introduction (page-1) Existing call center solutions (page-5) Design flaws in existing models (page-13) Human interaction web model (page-24) Analysis of HIWM test results (page-43) Conclusion (page-47)


Almirah No 73 Shelf No 2


PG Thesis


MSCS-8

005.1