TY  - GEN
AU  - Shafi, Muhammad Alamzaib    (MSCS-8)
TI  - Nexgen web enabled call center based on human interaction web model
U1  - 005.1 
PY  - 2007///
CY  - Rawalpindi
PB  - MCS,NUST
KW  - PG Thesis
KW  - MSCS-8
N1  - Introduction (page-1) Existing call center solutions (page-5) Design flaws in existing models (page-13) Human interaction web model (page-24) Analysis of HIWM test results (page-43) Conclusion (page-47)
ER  -