TY  - GEN
AU  - Oodan,A.P.
AU  - Mullee,A.W.
AU  - Ward,K.E.
TI  - Quality of service in telecommunications
T2  - IEE telecommunications series
SN  - 0852969198
U1  - 621.382,OOD 
PY  - 1997///
CY  - London
PB  - Institution of Electrical Engineers
KW  - Telecommunication Engineering
KW  - Telecommunication
KW  - Reliability
N1  - Introduction to Quality of Service (Page-1), Key Issues of Quality of Service (Page-12), Review of Major Studies (Page-19), A Framework for Quality of Service Management (Page-35), Customer’s Quality of Service Requirements (Page-47), Quality of Service Offered (Page-67), Quality of Services Delivered (Page-84), Customer Perception of Quality of Service (Page-97), Service Surround and Service Management (Page-116), Network Performance Engineering (Page-136), Network Integrity (Page-168), Economics of Quality of Service (Page-200), Role of Standards (Page-221), Role of user Groups (Page-242), Role of Regulation (Page-253), Comparisons of Quality of Service (Page-272), Practical Management of Quality of Service (Page-294), Quality of Service: The Future (Page-313), Standardizing the Framework (Page-333)
ER  -