Nelson, Charles <br/><br/>
TQM and ISO 9000 for architects and designers / 
Charles Nelson ; illustrations by Michael Lindell. 
 - New York :  McGraw-Hill,  c1996. 
 - xiv, 317 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0070462771 (hardcover : acid-free paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Architectural services marketing--Quality control.--United States<br/>Total quality management.<br/>ISO 9000 Series Standards.
<br/><br/><label>Dewey Class. No.: </label>720.685 NEL