Telecommunications quality of service management :from legacy to emerging services -(E-BOOK) 
Antony Oodan ... [et al.]. 
 - [New ed.] /  Antony Oodan ... [et al.] 
 - London :  Institution of Electrical Engineers,  c2003. 
 - xxxiii, 602 p. :  ill. ;  24 cm. 
 - IEE telecommunications series ;  48 .
<br/><br/> Previous ed. published as: Quality of service in telecommunications / by A.P. Oodan, K.E. Ward and A.W. Mullee. 1997. 
<br/><br/><label>ISBN: </label>0852964242 9780852964248 
<br/><br/><label>LCCN: </label>2007386720 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication--Customer services.<br/>Telecommunication--Quality control.
<br/><br/><label>Subjects--Geographic Terms: </label><br/>E-BOOK
<br/><br/><label>Dewey Class. No.: </label>384.043