TY  - GEN
AU  - Pang,Sauming
TI  - Successful service design for telecommunications(E Book): a comprehensive guide to design and implementation 
SN  - 9780470741207
U1  - 621.382068/5 
PY  - 2009///
CY  - Chichester, U.K.
PB  - Wiley
KW  - TECHNOLOGY & ENGINEERING
KW  - Telecommunications
KW  - Telecommunication
KW  - United States
KW  - Management
KW  - Electronic books
N1  - Successful Service Design for Telecommunications; Contents; Acknowledgements; 1 Introduction; 2 What is Service Design?; 3 Service: A Business Perspective; 4 Service Design Process; 5 Service Design: What Needs to be Done; 6 Service Building Blocks; 7 Network Design and Development; 8 System Functions and Development; 9 Operational Support Processes; 10 Implementation Strategy; 11 Service Integration and Service Launch; 12 Service Withdrawal, Migration and Termination; Appendix: New Network Technology Introduction Process; Glossary; References; Index
N2  - Comprehensive reference to successful service design for the telecommunications industry. Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are complex since they touch all aspects of business. Service design and implementation skills are therefore the key for staying on top of the competition. Successful Service Design for Telecommunications provides a comprehensive guide into service design and implementation. The author provides a consistent
UR  - http://dx.doi.org/10.1002/9780470741207
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