Feigon, Josiane Chriqui. <br/><br/>
Smart Selling on the Phone and Online (E Book)  Inside Sales That Gets Results.  [Elektronisk resurs] : 

 - New York :  AMACOM,  2009. 
 - 1 online resource (273 p.) 
<br/><br/> Description based upon print version of record. 
<br/><br/>CONTENTS; FOREWORD; INTRODUCTION: But I've Only Got Four Minutes!; CHAPTER 1: TIME MANAGEMENT: Momentum Control; CHAPTER 2: INTRODUCING: Selling in Sound Bites; CHAPTER 3: NAVIGATING: Avoiding the No-Po's; CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time; CHAPTER 5: LISTENING: Letting Go of Assumptions; CHAPTER 6: LINKING: Selling to Power Buyers; CHAPTER 7: PRESENTING: It's Showtime!; CHAPTER 8: HANDLING OBJECTIONS: Bring Them On!; CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment; CHAPTER 10: PARTNERING: Conscious Collaboration; EPILOGUE; INDEX;  
<br/><br/> Ten indispensable skills for inside sales success. 
<br/><br/><label>ISBN: </label>9780814414668 9780814414668 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce.<br/>Selling.<br/>Telephone selling.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>Dewey Class. No.: </label>658.872