TY - GEN AU - Goebert,Bonnie AU - Rosenthal,Herma M. TI - Beyond listening :(E Book): learning the secret language of focus groups SN - 0471395625 (cloth : alk. paper) U1 - 658.8/3 PY - 2002/// CY - New York PB - J. Wiley KW - Consumer behavior KW - Consumers' preferences KW - Focus groups N1 - Includes index UR - http://www.loc.gov/catdir/bios/wiley043/2001045637.html UR - http://www.loc.gov/catdir/description/wiley036/2001045637.html UR - http://www.loc.gov/catdir/toc/wiley021/2001045637.html ER -