The Art of Service The ITIL R V3 Factsheet Benchmark Guide   An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 And ITIL Foundation Certification For It Service Management 
The Art of Service 
 - 2nd,ed. 
 - London  The Art of Service 
 - 133,p:  ill:  25,cm. 
<br/><br/><br/>Shelf No 1 Row No 4 
<br/><br/><label>ISBN: </label> Available  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking Guide
<br/><br/><label>Dewey Class. No.: </label>658.562 FAC