Besterfield, Dale H. <br/><br/>
Quality improvement / 
Dale H. Besterfield. 
 - 9th ed. 
 - Upper Saddle River, N.J. :  Prentice Hall,  c2013. 
 - vi, 267 p. :  ill. ;  29 cm. 
<br/><br/>Includes bibliographical references (p. 255) and index. 
<br/><br/><br/>Shelf No 1 Row No 6 
<br/><br/><label>ISBN: </label>9780132624411 0132624419 
<br/><br/><label>LCCN: </label>2011038673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.
<br/><br/><label>LC Class. No.: </label>TS156  / .B47 2013 
<br/><br/><label>Dewey Class. No.: </label>658.5/62 BES