Bill Creech <br/><br/>
Five Pillars of TQM: How to make total Quality Management work for you  English 
Bill Creech 
 - 1 
 - Newyork  Springer  1994 
 - ic, 548 p. 
<br/><br/> General Books 
<br/><br/>Gifted Books 
<br/><br/><label>ISBN: </label>9780452271029 
<br/><br/><label>Dewey Class. No.: </label>658.562 CRE