ISO 9001:2000 for small businesses : implementing process-approach quality management / Arpad Gaal.
- Boca Raton : St. Lucie Press, c2001.
- xxx, 546 p. : ill. ; 26 cm.
H.B
1574443070 (alk. paper)
2001019636
Quality control--Standards. Quality assurance--Standards. Manufactures--Quality control--Evaluation. ISO 9001 Standard.