TY - BOOK AU - Gaal,Arpad TI - ISO 9001:2000 for small businesses: implementing process-approach quality management / Arpad Gaal SN - 1574443070 (alk. paper) AV - TS156 .G28 2001 U1 - 658.562 GAA 21 PY - 2001/// CY - Boca Raton PB - St. Lucie Press KW - Quality control KW - Standards KW - Quality assurance KW - Manufactures KW - Evaluation KW - ISO 9001 Standard N1 - H.B UR - http://www.loc.gov/catdir/enhancements/fy0646/2001019636-d.html ER -