Evans, James R. 1950-

Managing for Quality and Performance Excellence / James R. Evans, William M. Lindsay. - 8th Ed. - Australia ; Mason, OH : South-Western Cengage Learning, c2011. - xxiii, 727 p. : ill. ; 26 cm.

Includes bibliographical references and index.

HB

9780324783209 (hbk.)

2009937733


Quality control.
Total quality management.
Quality assurance.

TS156 / .E93 2011

658.4013 / EVA