Gerson, Steven M.,  1948- <br/><br/>
Technical Communication :  Process and Product / 
Steven J. Gerson, Sharon M. Gerson. 
 - 8th ed. 
 - New York :  Pearson,  c2014. 
 - xxviii, 590 p. :  ill (some col.) ;  26 cm. 
<br/><br/> Sharon Gerson's name appears first in earlier editions. 
<br/><br/>Includes bibliographical references (p. 579-584) and index. 
<br/><br/>An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations. 
<br/><br/> PB 
<br/><br/><label>ISBN: </label>9780321864949 
<br/><br/><label>LCCN: </label>2012034468 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Technical English.<br/>English language--Rhetoric.<br/>Technical writing.
<br/><br/><label>LC Class. No.: </label>PE1475  / .G47 2014 
<br/><br/><label>Dewey Class. No.: </label>808.0666  / CER