TY  - GEN
AU  - Evans,James R.
AU  - Lindsay,William M.
TI  - Management and control of quality
SN  - 0538882425
U1  - 658.562 
PY  - 1998///
CY  - [S.l.]
PB  - Thomson South-Western
KW  - Production & quality control management
KW  - Quality Assurance (QA) & Total Quality Management (TQM)
KW  - Quality (Management)
KW  - Business & Economics
KW  - Business / Economics / Finance
KW  - Business/Economics
KW  - BUSINESS & ECONOMICS / Entrepreneurship
KW  - Business & Economics / Quality Control
KW  - Entrepreneurship
KW  - Quality Control
KW  - Quality assurance
KW  - Total quality management
KW  - Management & Business: General
N1  - Hardcover
N2  - Evans/Lindsay is a market leader in this area. James Evans is a well-known author in the field, and is the current president of the Decision Sciences Institute. With his past experience as an examiner for the Malcolm Baldrige Award, the text, chapters and content, are heavily influenced by the framework and essential content of the Malcolm Baldrige National Quality Award criteria. The authors believe the principles of total quality as reflected in the Baldrige Award provide the best overall synthesis of the concept of quality. The text continues to provide a managerially-oriented, integrated view while also blending in technical topics. All chapters have been updated to reflect the most current thinking in the profession
UR  - http://www.amazon.com/exec/obidos/ASIN/0538882425/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0538882425
ER  -