TY - GEN AU - Grossnickle,Joshua AU - Raskin, Oliv TI - The handbook of online marketing research: knowing your customer using the net SN - 0071361146 U1 - 658.8302854678 PY - 2000/// CY - [S.l.] PB - McGraw-Hill KW - Business/Economi KW - Computer Books: Internet Gener KW - Sales & Marketi KW - Computer Networ KW - Marketing Resear KW - E-commerce: business aspec KW - Internet guides & online servic KW - Market resear KW - Business / Economics / Finan KW - Business & Economi KW - Internet - Gener KW - Marketing - Gener KW - Computer network resourc KW - Databas KW - Internet marketi KW - Marketi KW - Advertising & Promoti KW - Business & Economics / E-Commerce / Gener KW - Business & Economics / E-Commerce / Internet Marketi KW - Business & Economics / Marketing / Gener KW - Business & Economics / Marketing / Resear KW - E-Commerce - Internet Marketi KW - Marketing - Resear KW - Data processi N1 - Hardcover N2 - The Handbook of Online Marketing Research examines all the latest techniques and trends used to conduct online research, including how to leverage existing sources, online chat-based sessions, email feedback, online focus groups, and much more. Now, just like larger companies, small– and medium–sized companies can learn vital information like the age, gender, and income of its users, and how they respond to different aspects of the products and those of its competitors. With the advent of the Internet, companies of all sizes and budgets can conduct online market research and access all the information they need to know to stay ahead of the competition. This book demonstrates how both large and small companies can take proven traditional market research techniques and adapt them to the Web. The result is an affordable means for businesses to understand their online customers' nee UR - http://www.amazon.com/exec/obidos/ASIN/0071361146/chopaconline UR - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0071361 ER -