Burlton, Roger. <br/><br/>
Business process management :  profiting from process / 
Roger Burlton. 
 - [S.l.] :  Sams,  2001. 
 - 416 p. ;  24 cm. 
<br/><br/> Paperback. 
<br/><br/> Learn the concepts and transform your business! See why process management is an inevitable trend that won't go away. Understand why relationship management needs effective processes to work. Define your stakeholders and determine their needs. Discover what other organizations have done to manage processes successfully. Explore a complete framework for managing business, process, and human change. Apply your knowledge to manage process projects effectively and efficiently. Learn what to do and what to avoid in every step. Develop processes to align technology, organization, and facility transformation. Gain cross-organizational acceptance of process and personal change. Anticipate objections and proactively manage stakeholder concerns. 
<br/><br/><label>ISBN: </label>0672320630 9780672320637 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Books: General.<br/>Computer Books: Web Programming.<br/>Computing: General.<br/>E-commerce: business aspects.<br/>Internet guides & online services.<br/>Management of specific areas.<br/>Publishing on the Internet.<br/>Business / Economics / Finance.<br/>Computers.<br/>Web - Page Design.<br/>Business.<br/>Industrial management.<br/>Project management.<br/>Business & Economics / E-Commerce / General.<br/>COMPUTERS / Electronic Commerce (see also headings under BUSINESS & ECONOMICS / E-Commerce)<br/>Computers / Electronic Commerce.<br/>E-Commerce - General.<br/>Electronic Commerce.<br/>Entrepreneurship.<br/>Reengineering (Management)
<br/><br/><label>Dewey Class. No.: </label>658.404