TY  - GEN
AU  - Burlton,Roger
TI  - Business process management: profiting from process 
SN  - 0672320630
U1  - 658.404 
PY  - 2001///
CY  - [S.l.]
PB  - Sams
KW  - Computer Books: General
KW  - Computer Books: Web Programming
KW  - Computing: General
KW  - E-commerce: business aspects
KW  - Internet guides & online services
KW  - Management of specific areas
KW  - Publishing on the Internet
KW  - Business / Economics / Finance
KW  - Computers
KW  - Web - Page Design
KW  - Business
KW  - Industrial management
KW  - Project management
KW  - Business & Economics / E-Commerce / General
KW  - COMPUTERS / Electronic Commerce (see also headings under BUSINESS & ECONOMICS / E-Commerce)
KW  - Computers / Electronic Commerce
KW  - E-Commerce - General
KW  - Electronic Commerce
KW  - Entrepreneurship
KW  - Reengineering (Management)
N1  - Paperback
N2  - Learn the concepts and transform your business! See why process management is an inevitable trend that won't go away. Understand why relationship management needs effective processes to work. Define your stakeholders and determine their needs. Discover what other organizations have done to manage processes successfully. Explore a complete framework for managing business, process, and human change. Apply your knowledge to manage process projects effectively and efficiently. Learn what to do and what to avoid in every step. Develop processes to align technology, organization, and facility transformation. Gain cross-organizational acceptance of process and personal change. Anticipate objections and proactively manage stakeholder concerns
UR  - http://www.amazon.com/exec/obidos/ASIN/0672320630/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0672320630
ER  -