Bank, John. <br/><br/>
The essence of tqm / 
John Bank. 
 - 2nd ed. 
 - [S.l.] :  Prentice Hall Trade,  2001. 
 - 280 p. ;  24 cm. 
 - 2nd edition. .
 - 2nd edition. .
<br/><br/> Paperback. 
<br/><br/><label>ISBN: </label>0135731143 9780135731147 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business/Economics.<br/>Quality (Management)<br/>Total Quality Management (Engineering)<br/>Industrial quality control.<br/>Quality Assurance (QA) & Total Quality Management (TQM)<br/>Business & Economics.<br/>Total Quality Management.
<br/><br/><label>Dewey Class. No.: </label>658