TY - GEN AU - Lynch,Richard AU - Cross,Kelvin TI - Measure up!: yardsticks for continuous improvement SN - 1557867186 U1 - 658.5 PY - 1995/// CY - [S.l.] PB - Wiley KW - Business/Economics KW - Management Techniques KW - Productivity (Industrial Economics) KW - Business & Management KW - Industry & industrial studies KW - Organizational theory & behaviour KW - Business / Economics / Finance KW - Business & Economics KW - Human Resources & Personnel Management KW - Business logistics KW - Industrial productivity KW - Quality control KW - United States KW - Business & Economics / Human Resources & Personnel Management KW - Business & Economics / Management KW - Management - General KW - Competition, International KW - Industrial productivity - United States N1 - Paperback N2 - Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today. Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: Measure what is important to their customers. Motivate their organizations. Identify and eliminate waste of both time and resources UR - http://www.amazon.com/exec/obidos/ASIN/1557867186/chopaconline-20 UR - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=1557867186 ER -