Burns, Clarence. <br/><br/>
Building your organization's tqm system :  the unified total quality model / 
Clarence Burns. 
 - [S.l.] :  ASQ Quality Press,  1997. 
 - 172 p. ;  24 cm. 
<br/><br/> Hardcover. 
<br/><br/><label>ISBN: </label>0873894227 9780873894227 
<br/><br/><label>Dewey Class. No.: </label>658.562