TY  - GEN
AU  - Burns,Clarence
TI  - Building your organization's tqm system: the unified total quality model 
SN  - 0873894227
U1  - 658.562 
PY  - 1997///
CY  - [S.l.]
PB  - ASQ Quality Press
N1  - Hardcover
UR  - http://www.amazon.com/exec/obidos/ASIN/0873894227/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0873894227
ER  -