TY  - GEN
AU  - Teare,Richard
AU  - Atkinson,Cyril
AU  - Westwood,Clive
TI  - Achieving quality performance: lessons from british industry 
SN  - 0304327581
U1  - 658.5620941 
PY  - 1993///
CY  - [S.l.]
PB  - Cassell
N1  - Paperback
N2  - A hands-on approach to total quality management. This text shows why, how and what action is necessary to achieve improved manufacturing and service performance. Designed for managers in industry, it focuses on the practicalities of implementing and sustaining a successful programme
UR  - http://www.amazon.com/exec/obidos/ASIN/0304327581/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0304327581
ER  -